ERROR CODEs IN ATM OPERATIONS

 

         Response Code = Details                                                               Reasons                 

 

 1 =  REFER TO CARD ISSUER/DECLINE              The card is stoplisted at ATM centre        

 3 =  INVALID MERCHANT                                       The Member Establishment is not valid        

 4 =  CAPTURED CARD/PICKUP                               The Card is stoplisted at ATM centre   

 5 =  DO NOT HONOUR                                              The card is stoplisted at ATM centre  

 7 = PICK UP, SPECIAL CONDITIONS                      The card is stoplisted at ATM centre    

 8 = HONOUR WITH IDENTIFICATION                 It is a warning to the Member Estb. 

12 =  TXN-TEMPORARILY-NOT-AVAILABLE      Online transactions not allowed in offlines) 

14 -  INVALID CARD                                              CARD REPLACED/EXPIRED CARD   

15 =  INVALID ISSUER                                            Card issuer data not updated/included        

                                                                                     in the Member Estb. Bankers switch                            

 33 =  EXPIRED CARD                                               Validity of the card expired        

35 =  CAPTURE CARD                                             Card is marked for capture                                                          

36 =  RESTRICTED CARD                                      The Card is stoplisted at ATM centre         

38 =  ALLOWABLE PIN TRIES EXCEEDED       Pin is blocked – similar to Error code 75    

41 =  LOST-CARD                                                   The Card is stoplisted at ATM centre         

42 =  INVALID-ACCOUNT                                    Account not activated by branch               

 43 =  STOLEN-CARD                                           Card status marked as STOLEN                  

 51 =  INSUFFICIENT-FUNDS                               No balance in account/PBF                    

 54 =  EXPIRED-CARD                                           Card Expired                                 

 55 =  INVALID-PIN                                                Pin entered wrongly by customer               

 56 =  CARD-RECORD-MISSING                       Card Number not available at ATM/ TBA        

 57 =  INVALID-ACCOUNT-TYPE                     Account types are not updated in ATM/        

                                                                             Transaction not permitted to card holder     

                                                                              /invalid a/c type selected by customer      

                                                                              in the atm machine                                  

  58 -                                                                      Customer trying POS Transactions without     

                                                                             any successful cash transaction in ATM         

                                                                                                                                                                    

                          

59 =  FRAUD-CARD                                            The Card is stoplisted at ATM centre         

61 =  WITHDRAWAL-LIMIT-REACHED           Limit exceeded for the day                             

62 =  RESTRICTED CARD                                      The Card is stoplisted at ATM centre    

63 = PIN TRANSACTION ERROR                             ATM Machine not accepting the cards   

65 =  EXCEED WITHDRAWAL FREQUENCY        Maximum attempts of 3 succesful   

67 =  CAPTURE CARD                                               The Card is stoplisted at ATM centre 

68 =  TRANSACTIONS CANCELLED                       Response received too late  

70 =  TRANSACTION-CANCELLED                            Due to ATM problem or Network problem 

75 =  PIN-ATTEMPTS-EXCEEDED                               Wrong PIN entered 3 times (Cumulative) 

90 =  TRANSACTION-REJECTED                                 Due to ATM problem or Network problem   

91 =  ISSUER-UNAVAILABLE                                      No connectivity with ATM  

96 =  Incorrect system operation/                                      Balance not coming in pbf/                           

      Invalid account                                                             Account not properly linked at Br./ ATM   

99 =  Transaction rejected                                                Temporary down of link with atm                                                                                             machine         

109 = INVALID MERCHANT                                           The POS is not a valid card accepting                                                                                                           agent/not approved by visa 

162 – INVALID AMOUNT ENTERED                            CUSTOMER TRYING ODD AMOUNTS                                    

                                                                                            (NOT IN MULTIPLES OF RS.100 OR 100)   

163 = ATM CASETTE EMPTY                                         Cassette wrongly configured at loading       

                                                                                            OR No money in the atm machine  

 

4100 – Card not taken or problem                                       ATM Cash Dispenser Problem                         

in dispensing Cash